Podcast

Systems & Scale: How to Scale Customer Service in Real Estate

Systems & Scale: How to Scale Customer Service in Real Estate

In this episode of Uncontested Investing, Nate Zielinski and Suzanne Andresen close out their customer service series with a discussion on how real estate investors can maintain a consistent tenant experience as their portfolios grow. They examine the shift from owner-operator to system operator,...

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How Customer Experience Drives Property Value

How Customer Experience Drives Property Value

In this episode of Uncontested Investing, Nate Zielinski and Suzanne Andresen unpack the hidden return on investment behind great customer service in real estate. They break down how tenant experience drives income stability, reduces vacancy and turnover, and ultimately increases property value....

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Why Experience Beats Price in Real Estate Investing

Why Experience Beats Price in Real Estate Investing

In this episode of Uncontested Investing, Nate Zielinski and Suzanne discuss how real estate investors can create a five-star customer experience throughout every stage of a transaction. From the first phone call and property walkthrough to presenting offers, maintaining communication through...

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Why Great Tenant Experiences Build Stronger Real Estate Portfolios

Why Great Tenant Experiences Build Stronger Real Estate Portfolios

In this episode of Uncontested Investing, Nate Zielinski and Suzanne Andresen examine how exceptional customer service can transform tenant relationships into long-term assets for real estate investors. We explore proactive communication, preventive maintenance, transparency during rent increases,...

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The Billion-Dollar Perspective: Phil Ganz on Patience, Integrity, and Scaling

Building a Real Estate Brand Through Social Media

In this episode of Uncontested Investing, Nate Zielinski and Suzanne Andresen conclude their series on the many paths to success in real estate investing by examining the role social media plays in today’s market. They discuss how investors can leverage platforms such as Instagram, Facebook,...

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