In this episode of Uncontested Investing, Nate Zielinski and Suzanne Andresen continue their customer service series by examining why an investor’s reputation is one of their most valuable assets. They discuss how strong customer service creates repeat business, referrals, and lasting...
Podcast
How Customer Experience Drives Property Value
In this episode of Uncontested Investing, Nate Zielinski and Suzanne Andresen unpack the hidden return on investment behind great customer service in real estate. They break down how tenant experience drives income stability, reduces vacancy and turnover, and ultimately increases property value....
Why Experience Beats Price in Real Estate Investing
In this episode of Uncontested Investing, Nate Zielinski and Suzanne discuss how real estate investors can create a five-star customer experience throughout every stage of a transaction. From the first phone call and property walkthrough to presenting offers, maintaining communication through...
Why Great Tenant Experiences Build Stronger Real Estate Portfolios
In this episode of Uncontested Investing, Nate Zielinski and Suzanne Andresen examine how exceptional customer service can transform tenant relationships into long-term assets for real estate investors. We explore proactive communication, preventive maintenance, transparency during rent increases,...
Building a Property Services Empire: Scaling, Strategy, and Leadership
In this episode of Uncontested Investing, we sit down with Bryan Lysikowski, President of Property Services at Genstone, to talk about what it really takes to build and scale a vertically integrated real estate services company. Bryan shares his journey from starting ZVN Properties in 2005 on the...
Building a Real Estate Brand Through Social Media
In this episode of Uncontested Investing, Nate Zielinski and Suzanne Andresen conclude their series on the many paths to success in real estate investing by examining the role social media plays in today’s market. They discuss how investors can leverage platforms such as Instagram, Facebook,...
Decisiveness, Risk Tolerance, and Building Investor Momentum (Part 2 of 2)
In this episode of Uncontested Investing, Nate Zielinski and Suzanne Andresen pick up where they left off, diving deeper into the traits that separate average investors from consistently successful ones. Focusing on how risk tolerance, risk management, decisiveness, and problem solving work...
Risk, Readiness, and Real Estate Decision-Making (Part 1 of 2)
In this episode of Uncontested Investing, Nate Zielinski and Suzanne Andresen continue their discussion on the characteristics that contribute to long-term success in real estate investing. They examine the relationship between risk tolerance and risk management, emphasizing how successful...
Problem Solving, Risk Management, and Winning More Deals (Part 2 of 2)
In this episode of Uncontested Investing, Nate Zielinski and Suzanne Andresen continue their discussion on the characteristics that help real estate investors succeed. Focusing on decisiveness, problem solving, risk tolerance, and risk management, they explain how these traits work together to...









