REI INK

Property Management

How Resident Satisfaction Impacts Net Operating Income

Have you considered the role your maintenance process plays? Of the various approaches to maximizing net operating income (NOI) for a rental property, improving resident satisfaction is often overlooked. This is largely because it feels like a qualitative measure when compared to other more historically quantifiable expenses that directly impact the bottom line. This is also precisely why improving resident satisfaction may be the key to improving your NOI. First,

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Keep Showing Properties, Just Don’t Be There

Virtual tools expand your opportunities for showing properties. If a tree falls in a forest and no one is around to hear it, does it make a sound? That’s a question to debate with your friends during a virtual happy hour. For now, let’s dive deep into a similar philosophical question about your leasing process: If a prospective tenant views a rental when no one is showing them around, did

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Hands-On Property Management in the Pandemic Era

Many tenants are poised to adapt to a property management inspection model that is safer, more effective and resilient to social distancing restrictions. Modern innovations like grocery store self-checkout, online retail shopping and webinar conferences weren’t, of course, developed in response to the current pandemic. However, these more efficient, contactless ways of conducting daily business certainly have become more popular and attractive—and even indispensable—in the current environment. The property management

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Spring Yard Cleanup Is a Better Investment Than You Think

Investing in spring yard cleanup for your properties can go a long way toward improving curb appeal and overall ROI. During the winter season, your properties are exposed to snow, ice and cold winds that blow in leaves, litter and other debris you don’t want on your properties. These harsh winter elements can blanket your properties and stifle your lawns’ roots from the oxygen and nutrients they need to maintain

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Digital Certified Funds Automate Rent Payments

Digital innovations in property management reduce the risk of late payments and chargebacks. Landlords have long required new residents and those with a history of late payments to pay with money orders and cashier’s checks. Both are known as certified funds. Now, with the help of real-time financial verification data, residents of multifamily properties who are required to pay with certified funds can do so without leaving the comfort of

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Avoiding the Money Pit

Assessing and maintaining investment properties in growing portfolios In the classic 1980s movie “The Money Pit,” Walter (Tom Hanks) and Anna (Shelley Long) are house-sitting a New York City apartment owned by Anna’s ex-husband. When he suddenly evicts them, they decide to purchase a home and think they are getting a great deal on an estate outside the city. It soon becomes apparent that the purchase was too good to

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