Property Management

How Resident Satisfaction Impacts Net Operating Income

How Resident Satisfaction Impacts Net Operating Income

Have you considered the role your maintenance process plays? Of the various approaches to maximizing net operating income (NOI) for a rental property, improving resident satisfaction is often overlooked. This is largely because it feels like a qualitative measure when compared to other more...

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Keep Showing Properties, Just Don’t Be There

Keep Showing Properties, Just Don’t Be There

Virtual tools expand your opportunities for showing properties. If a tree falls in a forest and no one is around to hear it, does it make a sound? That’s a question to debate with your friends during a virtual happy hour. For now, let’s dive deep into a similar philosophical question about your...

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Hands-On Property Management in the Pandemic Era

Hands-On Property Management in the Pandemic Era

Many tenants are poised to adapt to a property management inspection model that is safer, more effective and resilient to social distancing restrictions. Modern innovations like grocery store self-checkout, online retail shopping and webinar conferences weren’t, of course, developed in response to...

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Spring Yard Cleanup Is a Better Investment Than You Think

Spring Yard Cleanup Is a Better Investment Than You Think

Investing in spring yard cleanup for your properties can go a long way toward improving curb appeal and overall ROI. During the winter season, your properties are exposed to snow, ice and cold winds that blow in leaves, litter and other debris you don’t want on your properties. These harsh winter...

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Digital Certified Funds Automate Rent Payments

Digital Certified Funds Automate Rent Payments

Digital innovations in property management reduce the risk of late payments and chargebacks. Landlords have long required new residents and those with a history of late payments to pay with money orders and cashier’s checks. Both are known as certified funds. Now, with the help of real-time...

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Avoiding the Money Pit

Avoiding the Money Pit

Assessing and maintaining investment properties in growing portfolios In the classic 1980s movie “The Money Pit,” Walter (Tom Hanks) and Anna (Shelley Long) are house-sitting a New York City apartment owned by Anna’s ex-husband. When he suddenly evicts them, they decide to purchase a home and...

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“Experience” Real Estate

“Experience” Real Estate

Understanding the experience economy will position real estate professionals to deliver a unique customer experience. Over the past decade, a monumental shift has occurred in the way consumers are experiencing real estate. With the advent of online travel agencies, the mobility of the millennial...

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Technology Is Crucial to Lower Your Property Management Risk

Technology Is Crucial to Lower Your Property Management Risk

Relying on a firm that uses modern technology and data not only mitigates risk but also creates significant trust and transparency between property managers and their management firms. The property management industry has needed a tech infusion for quite some time. Until recently, the property...

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How to Spot Troublesome Tenants Before They Move In

How to Spot Troublesome Tenants Before They Move In

A well-documented and consistently used screening process can help you select better tenants. Residential landlords dream of renting to the right tenants—conscientious individuals or families who care for their rental property, notify the landlord of maintenance issues and pay rent without causing...

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