On the Horizon

Facing Interest Rate Risk with Confidence

Leverage Financial Risk Management Tools to Tame Interest Rate Risk By Michael Riddle & Geoffrey Sharp Making money in private lending requires navigating a minefield of risks every day. From mitigating legal risk with tight procedures or credit risk with careful underwriting, lenders must constantly be vigilant to identify and neutralize threats to their business. Perhaps no major risk they face is more overlooked than the interest rate risk assumed when locking a loan. The biggest impacts of interest rate risk are hard to miss. Many real estate lenders did not weather the storms caused by the historically-fast increase in rates from 2022 to 2023. With the benefit of hindsight, we can grasp how significantly rates contributed to the reduction in resale value of loans and reduced demand for home purchases and refinancings. Even though the seismic impacts appear to have subsided, and we seem unlikely to face another 5% rise in rates in a two-year period, we still find ourselves with an inverted yield curve. Lenders who spent years profiting from the “carry trade” of borrowing at low, stable, variable, short-term rates and investing at higher, longer-term rates (especially fixed) find that this math does not work. Those who were fortunate enough to survive the transition to higher interest rates recognize that the gap between the interest rate terms of their funding and investments represents interest rate risk. Lenders respond to rate risk in three ways, and these responses can mean the difference between profit and loss. Eris SOFR Swap futures provide lenders one of the best tools to respond confidently. Response 1 Ignore the risk because “everyone knows rates are going down” With recent inflation data trending down and the Federal Reserve forecasting multiple rate cuts in 2024, it is tempting to assume the storm of rising rates has subsided and lenders can return to business as usual. But as any long-time lender can attest, the road is littered with the bodies of those who tried to predict the direction and pace of interest rate moves. Among the primary drivers of interest rate increases are events that cause chaos and uncertainty, such as wars, terrorist attacks, pandemics and large-scale supply-chain disruptions. Unfortunately, these types of events seem to have increased in occurrence and likelihood in recent years. Assuming rates will go down in the coming years and failing to prepare your business for other possibilities amounts to betting against uncertainty and chaos. Is that wise? Some market watchers may observe that term rates are currently 100-200 basis points lower than daily Secured Overnight Financing Rate (SOFR, the replacement to LIBOR and index underlying most hedging activity) and conclude that “market consensus” or the “wisdom of crowds” points to lower rates. But basing business decisions on forward rates remains inherently speculative, and markets often fail to predict their own futures well. Today’s term rates may represent the most likely path of rates, but without putting in place financial hedges, one cannot assure that outcome. Even if current market rates are broadly correct and rates end up lower in a year than they are now, who can predict the path they will take to get there? SOFR may end up 100-200 basis points lower overall, but the path may involve weeks or months of increasing rates. A rise of perhaps 10 basis points over a month would seem insignificant over the course of a year, but its impact on a portfolio of loans that have been locked and are awaiting sale or securitization during that period can be significant. The reality is that predicting interest rates over any appreciable breadth of time is impossible. Private lenders specialize in sourcing funds and deploying them to promising projects, not predicting the direction and pace of macroeconomic factors. It requires humility to recognize that one possesses neither the time nor the expertise to forecast the future, and the frequency with which even so-called economic “experts” miss their predictions should remind us that lenders are at their best when they focus on lending. Response 2 Constrain lending practices to limit exposure Perhaps the most common private lender response to interest rate risk is to modify lending behavior to decrease exposure to rates at the expense of competitiveness and commercial upside. First, a lender who funds at SOFR plus a spread can mitigate risk by lending exclusively on variable rate terms, such as SOFR plus a higher spread. While this is an effective way to avoid spread compression from rising rates, the increasingly-competitive market for deploying funds limits the number of qualified borrowers willing to accept these terms. Lenders are faced with the choice to do fewer deals, loosen their lending standards, or lend at fixed rates and assume the rate risk. Second, lenders often seek to re-sell their loans as quickly as possible, treating them as “hot potatoes” to be moved at any price in case the market turns quickly. But this approach potentially limits their upside, as they sacrifice the premium available for amassing larger packages of loans for resale or securitization. Third, many lenders configure their fixed rate loan terms to use rate levels that build in some insurance in the event rates increase. While this approach contains elements of prudent risk management, the challenge is to pick the right rate for every single loan. Picking the wrong rate not only runs the risk of loss from incorrect forecasting (rate rises exceed the buffer levels), it also decreases the competitiveness of the lender’s loan offering. Lenders who build in “extra juice” in the fixed rate as a profit buffer risk pricing themselves out of the market compared both to firms who are more aggressive in taking rate risk, and to those who manage risk through well-calibrated financial hedges like those described below. Response 3 Market-based loan pricing and simple, cost-effective hedges Fortunately, financial markets provide lenders the tools to observe dynamically the markets’ consensus for SOFR’s path over time, and to lock in rates and preserve lending spreads on the day

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The Hidden Link Between Fraud and Technology

Recognizing and Mitigating Risks is Paramount in Safeguarding Investments By Alexander Fahsel In the rapidly evolving landscape of real estate, the digital transformation has ushered in a new era of convenience and efficiency. From virtual tours to blockchain-based transactions, technology has revamped the way we buy, sell, and perceive property. However, this shift is not without its pitfalls. As we delve into the intricacies of the real estate market’s digital metamorphosis, a concerning trend emerges — the rise of technology-fueled fraud. This alarming development signifies a dual-edge of technological advancement, where the benefits of digital efficiency are counterbalanced by the escalating risks of sophisticated frauds. According to the FBI, Boston Division, “Nationwide, in 2021, 11,578 people reported losing $350,328,166 due to rental scams which is a 64% increase from the previous year. The actual losses are most likely much higher because many people are hesitant to report they were scammed.” In this exploration, we aim to uncover the hidden link between these technological innovations and the surge in deceptive practices plaguing the digital real estate market. Understanding this connection is not just an academic exercise; it is a crucial endeavor for every stakeholder in the real estate arena. From individual buyers and sellers to industry giants, recognizing and mitigating these risks is paramount in safeguarding investments and maintaining the integrity of this rapidly digitizing market. The Digital Transformation of Real Estate The real estate sector, long known for its reliance on traditional and in-person transactions, is undergoing a seismic digital transformation. This shift, while streamlining processes and broadening market access, has inadvertently opened the floodgates to a new breed of cybercrime. Recent case studies, like the surge in apartment application fraud fueled by social media platforms such as TikTok, Instagram, and Facebook, underscore this alarming trend. As highlighted in a Bisnow article written by Jarred Schenke, these platforms have become hotbeds for fraudsters, where stolen identities and fabricated credentials are traded like commodities, leading to significant financial losses and legal complexities in the rental market. This transition into a digital arena has diversified the types of fraud encountered. From identity theft, where personal information is hijacked for unlawful gains, to fake listings that lure unsuspecting victims into fraudulent transactions, while costing operators and investors hundreds of thousands due to illegal occupants, the spectrum of cybercrime in real estate is both vast and complex. Each type presents unique psychological and technical challenges. Fraudsters are adept at exploiting the inherent trust people place in digital processes and the vulnerabilities of online platforms. Understanding these crimes goes beyond recognizing their modus operandi; it requires an in-depth analysis of the psychological manipulation techniques used and the technical loopholes exploited. This approach is crucial in assessing the full impact of real estate cybercrime, which extends beyond financial losses. It erodes trust in digital platforms, hampers the growth of online real estate marketplaces, and necessitates a reevaluation of digital security measures. The real estate industry, at this digital crossroads, faces a pressing need to fortify its cyber defenses, ensuring a safe transition into its digital future. The Role of Technology in Facilitating Fraud In the realm of real estate, technology’s rapid evolution has undeniably streamlined numerous processes, yet it has also inadvertently paved the way for sophisticated forms of fraud. This paradox becomes especially apparent when examining how certain technological features, specifically automation and anonymity, have become double-edged swords. Automation, designed to expedite transactions and reduce manual errors, has been manipulated by fraudsters to generate fake listings and documents at an alarming rate. The ease and speed with which these fraudulent materials can be produced pose a significant challenge to detection and prevention efforts. Furthermore, the veil of anonymity that digital platforms often provide has been a boon for scammers. They exploit this feature to create false identities or to impersonate real estate professionals, thus deceiving unsuspecting buyers and sellers. This anonymity not only makes it difficult to trace and prosecute these fraudsters but also erodes trust in the digital real estate ecosystem. When we turn our focus to the cybersecurity aspect of these platforms, the picture remains concerning. Despite advancements in technology, many digital real estate platforms still exhibit glaring vulnerabilities. These range from inadequate verification processes and weak encryption standards to loopholes in data storage and transfer protocols. Such weaknesses are easily exploited by cybercriminals to gain unauthorized access to sensitive personal and financial information. The current state of cybersecurity in real estate reflects a sector struggling to keep pace with its own digital transformation. As the industry continues to embrace technology, the need for robust, adaptable cybersecurity measures becomes increasingly critical. This includes not just technological solutions, but also comprehensive education and awareness programs for all stakeholders in the real estate transaction process. Bridging these gaps is essential to safeguard the integrity of digital real estate transactions and to ensure that the benefits of technology do not continue to be undermined by its vulnerabilities. Combating Cybercrime: Technological Solutions and Best Practices In the digital real estate arena, the fight against cybercrime is increasingly being spearheaded by advanced technologies like Artificial Intelligence (AI) and Machine Learning (ML). These sophisticated tools are a game-changer in detecting and preventing fraud. AI and ML algorithms excel in uncovering subtle patterns and irregularities that humans might overlook, making them indispensable in identifying fraud risks. By meticulously analyzing vast datasets — encompassing transaction records, communication logs, and behavioral patterns— these systems can pinpoint unusual activities that signal potential fraud. For example, ML models can detect anomalies in listing data or spot unusual patterns in online real estate interactions, offering early warnings of possible scams. This technological intervention is crucial in outsmarting the sophisticated tactics employed by modern cybercriminals. However, technology alone is not a panacea. It is equally crucial for consumers and professionals to stay vigilant. Simple yet effective measures can significantly mitigate risks. For instance, verifying the legitimacy of online listings, double-checking email addresses for subtle anomalies, and being wary of deals that seem too good to

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Imagine This on the Horizon…

Thinking Outside the Box to Solve the Housing Shortage By Suzanne Andresen We have recently seen some concerning legislative attempts to continue the demonizing of real estate investors who are allegedly gobbling up all the assets in front of homeowners. Let’s look a little deeper into this and really contemplate the “evil landlords.” We can start with a quote from David Howard, CEO of the National Rental Home Council. Howard is regularly in DC lobbying for the rental real estate industry. He recently shared the bill “End Hedge Fund Control of American Homes Act” proposed by Senator Jeff Merkley (D-OR) and Representative Adam Smith (D-WA). This is a bill targeting the legitimate development, investment, and ownership activities of America’s leading providers and builders of professionally managed single-family rental homes and communities. Those evil landlords. What we fail to take into consideration is the intent of the rental tenant’s perspective. My niece who is 26, has no intention of purchasing a home and just entered into her fourth lease, after several moves back home for extended time frames. It had nothing to do with the cost of rent, as my brother was paying her rent for a one-bedroom apartment in midtown Manhattan. She simply moved out mid-lease and back home to live with her mom. My brother continued to pay the rent, and actually could have sublet the unit for years. I negotiated the lease for him the October following the COVID outbreak. As I watched the vacancy rate rise as it showed the units available on their floor plan website, I kept calling back and asking when they wanted to accept my offer? They eventually did, and we had a smoking good deal with sublet rights. At today’s market rate and with the rental control components to NYC housing, he would have cleared $1,000+ per month. That said, there is clearly a housing shortage, and we need to collaboratively try to figure out how to fix some of the most important issues. There is some truth in prominent cities having an increased focus for some of the REITs investment strategies. But there is also a similar, less interesting element to the less popular cities. There are actual zombie housing markets, but some of this goes a bit deeper than just the image of the house or location. We all know the challenges home buyers face as they diligently put money aside in savings for their down payment and closing costs. Now let’s look at the REO and zombie assets these first-time homebuyers feel they can afford. The most likely financing will be a 203K loan product or something similar. This is a significant challenge for a first-time home buyer to attempt. We have seen a shortage of materials all over the country, with costs increasing every month. Now imagine the miscalculations of the new homebuyers as they run out of money and are only 92% complete, with no additional funding available. They face default and the loss of their American Dream along with the years of diligent savings. Heartbreaking, and not the cause of any real estate investor. There are additional shortcomings along the way. Let’s take a step back and look at the now-vacant house. If it is not located in an up-and-coming market, it may go into foreclosure or even a tax sale. Foreclosures are great opportunities for the next buyer if there is one. When there is not — the town gets it back. They have the right to have a tax sale but may keep the asset on their books for years. My town has several. Some are land only and one is actually 27 acres on the water. As an elected official, I think there is opportunity on the horizon. At the same time, the allocated taxes for the properties have not been paid for years, essentially diminishing the services the town can offer. I have a solution. Ever hear of a 529? It is a tax-advantaged savings plan to encourage savings for future education costs, paid to qualified tuition plans. This is authorized through Section 529 of the Internal Revenue Code. It is sponsored by a state, state agencies or educational institutions and administered through an approved financial institution. Let’s call this a 529-C, for college education. Now let’s create a 529-R for rental conversions to homeownership. Each month a tenant can contribute up to 4% or whatever the tax law allows, which can be matched by the landlord — all tax free. Similar to the 529-C, the account follows the tenant from state to state, and years of contributions are accrued. Let’s go back to a tenant, not yet ready to buy a home. Like my niece, she could have been depositing and receiving matched funds into her 529-R account for years. What a terrific solution, fostering home ownership, when the buyer is ready. The person who opens the 529-R plan account is called the account holder or the saver. The person the account is opened for is called the beneficiary or the tenant. The account holder and the beneficiary can be the same person. Next issue— solved. What happens if the tenant never buys a home? As of 2024, the following rules apply to 529 plan rollovers to Roth IRAs: The 529 plan must be under the beneficiary’s name for a minimum of 15 years. Yearly conversions cannot exceed annual Roth IRA contribution limits. The lifetime 529 to Roth IRA rollover limit is $35,000. We could replicate this to the 529-R. Now we have created a conversion strategy for a lifelong tenant, who can either purchase a house or contribute to their IRA — or both, if they have saved enough through the years. Now the tenant and landlord are partners in homeownership. What a terrific solution. Are the landlords and real estate investors still demons? I think not.

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The Critical Role of Single-Family Rentals in solving the Housing Crisis

A Case Study in Leadership By Adolfo Villagomez It is no secret that communities across the United States are experiencing a growing crisis: access to housing. With consumers facing increasingly complex and evolving economic challenges in a post- pandemic world, the demand for affordable housing options continues to grow, as the demand for housing overall continues to outpace supply. According to the 2023 Gap Report from the National Low Income Housing Coalition, the United States has a deficit of 7.3 million rental homes that are affordable and available to individuals and families with extremely low incomes (incomes at or below the federal poverty guideline or 30% of their area median income, whichever is greater). In addition, data from the Department of Housing and Urban Development on its largest rental assistance program reports that more than 400,000 housing choice vouchers currently go unused, and the primary reason is because voucher holders are unable to find a home. As a leader in the single-family rental industry, Progress Residential has a responsibility to be part of the solution to the housing crisis in our country. Our size, scale and investments in data and technology allow us to test and deploy solutions to housing challenges and positively impact our resident experience. We also work in partnership with institutional investment to deploy private capital for public good, expanding access to secure and stable housing and empowering residents to live in communities of their choice in a time when that access is more challenging than ever. As part of this work, Progress has made a commitment to grow our affordable housing operations across the country, with a focus on expanding our participation in the federal Housing Choice Voucher Program (Section 8), pursuing innovative, community-based partnerships, and supporting our residents’ economic mobility through financial tools like free positive rent reporting. Increasing Participation in the Housing Choice Voucher Program (HCVP) In 2023, we announced plans to accelerate and expand our affordable housing footprint by increasing the number of residents with Housing Choice Vouchers in partnership with local public housing authorities. To support this critical work, we needed to make significant investments in our operational infrastructure, as the Housing Choice leasing process and the needs of the residents we serve through this program are different from our core business. Investments included recruiting a talented leadership team with specific knowledge and experience building successful affordable housing programs and technology and processes to support the nuances of working with local housing authorities and HCV holders. While we still have work ahead to refine our platform to continue to allow us to scale, at the end of 2023, we grew our affordable housing portfolio by nearly 75% while building critical partnerships with more than 100 local Housing Authorities. We continue to gain valuable insights that will help us grow our affordable housing footprint in the future. Pursuing Innovative, Community-Based Partnerships to Increase Access to Affordable Housing Another way we can make a positive impact in our communities is by pursuing innovative public- private partnerships to address affordable housing. In the fall of 2022, Progress Residential and Pretium worked in partnership with Atlanta Mayor Andre Dickens, the City of Atlanta and several community partners to successfully relocate dozens of Atlanta families from Forest Cove, a federally assisted housing community condemned by the City, into single-family homes. Progress was able to leverage our scale and skilled operations team to provide multiple options for secure, stable single-family rental homes that better met the needs of the families, creating a model for public-private partnership that the company aims to replicate in other communities. Reporting Positive Rent Payments to Credit Bureaus Empowers Residents In March 2022, Progress pioneered a ground-breaking approach to resident financial empowerment, offering free positive rent reporting for all Progress residents. Through a partnership with a financial technology platform, Esusu, Progress offers a free service to our residents that reports on-time rent payments to all three major credit bureaus to help build credit, improve financial wellness, and promote wealth creation. Supporting previously credit-invisible residents and facilitating credit score improvements is aligned with our goal of promoting equitable participation and access. The rent reporting program has made a measurable impact for our residents. At the end of November 2023, 180,000 residents were participating, with 53% of participants experiencing an increase in their credit scores, and an average credit score improvement of 43 points. For some Progress residents, this could represent a 5 to 10% decrease in interest rates on borrowing. Seven percent of residents moved from subprime to prime credit, increasing access to credit, and more than 6,700 residents established a first-time credit score and are no longer credit invisible, a major milestone toward financial independence. When we look at the program’s impact on former residents of Forest Cove, as of Fall 2023, 79% have increased their credit scores since enrolling in positive rent reporting, and more than 32% have now established a first-time credit score and are no longer credit invisible. We continue to roll out additional financial wellness tools to support our resident’s economic mobility. Why Access to Single-Family Rental Homes Matters According to research by Raj Chetty and Nathaniel Hendren, access to high-opportunity neighborhoods can increase chances for economic and social mobility, giving families an opportunity to thrive and potentially ending the cycle of poverty for their children. Through our platform, Progress Residential is expanding choice and opportunity through access to neighborhoods that have lower poverty and crime rates, higher performing schools, more mixed incomes and amenities families seek. Single-family homes are typically in less dense neighborhoods with more accessible green space and more square footage to accommodate larger households than other types of rental options. We focus on the safety of our neighborhoods and on providing working and middle-income families new opportunities in differentiated neighborhoods. Many of our homes are in homeowners association subdivisions and may have access to better schools than the local renter market options. By taking a social lens to our homes and seeking to drive capital

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