Since joining Rently in 2017, Sahil Farooqi has worn many hats and spearheaded several key initiatives. In 2019, he launched Rently’s offshore support operations, significantly enhancing its customer service capabilities. He also set up AI chatbot services, improving user interactions and support efficiency. Additionally, Sahil played a pivotal role in building Rently’s security tech stack, which includes implementing an advanced ID verification system, developing the proprietary risk scoring model, and more. His work is driven by a commitment to innovation and security, ensuring Rently remains at the forefront of the rental technology industry.