Perspective

The Rise of SFR 3.0

• by Paul Gozzo
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Technology is shaping the latest phase of single-family rental—and new opportunities await both investors and renters. Single-family rental (SFR) investing has existed for as long as landlords have owned detached single-family rental homes. In modern times, a landlord is any individual(s), government body or institution that provides housing for people who either can’t afford or don’t want to own their own homes. Great Recession Triggers SFR 2.0 Although various new ways to leverage debt did enter the market, not much fundamentally changed in SFR for centuries. Even the types of investors who owned the units stayed relatively consistent during “SFR 1.0,” with most being wealthy local businessmen. But the foreclosure crisis set the stage for SFR 2.0. Here’s how. In 2008-2009, at the height of the Great Recession, the residential real estate market was tanking. But by 2010-2011, as home values began clawing their way back toward their 2006 peaks, investors were increasingly attracted to this asset class. These new investors included many first-time investors, ranging from individuals to very large institutional investors. The market not only saw the entrance of “large” owners but also an increase in the number of institutional investors. Many of these new institutional investors for the first time bought single-family properties by the hundreds and  even thousands. Consider the words of American investor Warren Buffet who in February 2012 remarked: “I would buy a couple of hundred thousand homes if I could figure out a way to manage them.” After the bottom was established, residential real estate began following the stock market—which has continued to surge, more than doubling in value. Nearly nine years later, SFR has proven to be a viable institutional asset class. It currently boasts three public real estate investment trusts (REITs)—American Homes 4 Rent, Invitation Homes and Front Yard Residential—and many large private funds whose numbers are growing. Additionally, beginning in 2020, even more money is already slated for allocation to this asset class by first-time SFR institutional investors. Positioned for SFR 3.0 Today, we are entering yet another stage of single-family rental—SFR 3.0. The shifts in SFR from 2011 to 2019 occurred at a dizzying speed when compared to the incremental changes of the previous hundreds of years. Technology innovations provided tools not only for better analyzing market data but also for executing every part of the rental process. Meanwhile, all this new dry powder is looking to get going at a time when distressed inventory is at its lowest volume level in the last decade. So, what’s a new investor to do? Fortunately for these new groups, many of the original service providers who helped initial institutional aggregators build their portfolios are still around. Further, they have welcomed technological advances openly and now offer services directly to investors. This group includes Entera, SFRhub, Mynd and ResiPro—all technology-backed service providers whose founders have provided services to various institutional investors across multiple states. Others include JWB out of Jacksonville, Florida, who are very active in a single city but cover every service investor need. These turnkey services include building new homes specifically for rental from the ground up, as well as sourcing distressed homes to renovate, renovations, leasing, managing, maintaining and selling investment homes. Technology will only continue to make system and process flow easier and more transparent. When combined with machine learning and AI, even more information can be shared with more people, the rate of data harvesting will increase and the data itself will be even more accurate. These developments open up the SFR asset class even further. Investors with a smaller amount of capital behind their first fund or even an individual who wishes to invest in a fraction of a single rental home can now do so through a group like Roofstock. Perhaps most interesting for the next growth phase of SFR is Build-To-Rent (BTR). BTR involves small regional homebuilders like Kinloch Partners and ResiBuilt, who are specifically building new homes for rentals across entire communities, or even scattered lots one at a time. Finally, with more capital inflow and institutional activity, both large and small investors will continue to push out to more locations, seeking more geographic diversity. Going forward, local agents, and even the national brokerages they work under, will have to get involved. Many have already started announcing their official foray into representing investors at large by first representing sellers through iBuying. “iBuying” is the term used for companies that bid on homes from potential sellers by offering a firm price and a quick close. Opendoor is a leader in the iBuying movement. This venture-backed iBuyer purchased about 10,000 homes from January to July 2019. Zillow Offers, another iBuyer, closed about a third of Opendoor’s  volume. Offerpad closed just under 2,000 homes  in the same period. Interestingly, many of the founders of these companies were early leaders in building large pools of single-family rentals for their institutional partners. These innovators used their experience to create these iBuyer companies. Each week it seems as if another national brokerage announces they are officially an iBuyer. Yet just over a year ago, many publicly stated they would never become an iBuyer and openly campaigned against the model. Relatedly, many brokerage houses are also embracing “concierge,” meaning they provide specific renovation services either directly or indirectly for their clients who are selling. In some cases, the agent’s broker or an affiliate may pay for the renovation costs. In other scenarios, the homeowner may borrow money from a private lender who will use the soon-to-be for sale home as collateral, getting paid back contractually at closing. In other cases, venture-backed groups like Figure allow homeowners to borrow directly from a private lender for specific home improvements. Just as independent booksellers promoted their stores as having salon-like atmospheres offering book signings, lectures, children’s story times, reading groups and so on, many real estate companies will do the same with property-related services. These include not just the purchase and sale but also general contracting, lending and education about the entire