A Discussion with Alex Offutt and Team, Constructive Capital

The Lending Industry is Changing and Lenders Must Adapt a Client Focus The lending industry has evolved and continues to do so. It has gone through many cycles and adaptations over the years. The industry has expanded and diversified, and as a result innovative lending models have emerged along with an increased focus on customer service. Alex Offutt currently serves as Managing Director of the Wholesale and Correspondent Divisions of Constructive Capital. REI INK discussed with Alex and members of his leadership team how wholesale capital providers are adapting a client-focused mentality and why that focus is so important in our current market conditions. Alex, first off, just a brief synopsis on Constructive Capital? Alex Offutt // Constructive Capital is a nationwide provider of stable capital for business purpose loans. We built the company to be an efficient engine that can help our clients, both big and small, continue to grow their businesses. These relationships form the framework of how we approach each day and each loan entrusted to us. Given the changes we have seen industry-wide over the last few years, and the changes that are certain to happen in the future, our goal is to remain a constant for our clients and their borrowers. We also have several members of the Constructive team with us. Kyle, from a client’s perspective, what are some elements that are crucial for success in this current market? Kyle Concannon // Clear and concise communication around underwriting conditions is crucial. As the overall credit market continues to tighten, we routinely see new capital market guidance which influences our underwriting and credit criteria. If these changes are not communicated in a timely matter it can lead to a less than optimal timeline and closing experience for the borrower(s). Our clients trust us to execute on their borrower’s loan and earn repeat business. The sales team is trained to think like an underwriter. We think through the loan from submission to closing and identify issues early in the process. We also perform quality checks throughout the life of the loan while it is in process with us. Our clients routinely tell us that they are able to keep borrowers returning to them and earning new referral business from many of those same clients. Benn, is there anything you want to add? Benn Jackson // Our clients repeatedly tell us their end goal is to close loans as quickly and efficiently as possible. To meet our clients’ needs and expectations, we prioritize complete file submissions. Our clients appreciate our approach because it increases file velocity. Once their complete file hits our portal, we move fast. We empower our brokers by giving them a significant amount of control. They choose the AMC and Title company, and other third-party vendors. Our best clients spend time pre-submission putting documents together with care and with intention resulting in a higher quality file that consistently closes faster. We routinely close files inside of a week. In fact, 64% of all our submitted files close within 14 days. We love working with organized professional brokers who want to leverage our speed to gain client satisfaction. Michael, customer loyalty is key. Why do your clients keep coming back? Michael Fuller // Our clients consistently tell us that there are many reasons why Constructive Capital is their go-to source. These reasons range from our competitive prices to our speed of execution. But in my experience, the number one reason we have so much repeat business, and referrals from our clients to others, is the personal service we give to each of our partners and their clients. Between weekly calls and monthly office visits to my clients, they know that we care about them and their borrowers and that Constructive will do anything within our power to get their loans closed. We are not just faceless names behind a cell phone number, but real people who have many years of experience in the Business Purpose Lending (BPL) industry. Our clients value the communication, transparency and diligence of our unparalleled operations team that ensures a smooth process, from opening to closing. Also, it is imperative that we constantly keep our clients up to date on all guideline and policy enhancements and changes, so that our clients can execute for their borrowers in the most efficient manner possible. We routinely hear that this regular communication between us and clients is invaluable as nobody likes to be surprised for any reason when a loan is submitted. This unrivalled transparency is a key tenant of our client relationship. Most importantly, our clients regularly tell us that we continue to earn and keep their business because we always answer the phone and are always available to our clients, even when we know we must deliver the occasional piece of bad news. Ashley, what do your clients tell you about their experiences with Constructive? Ashley Jackway // Our clients tell us that there is a demonstrative advantage of working with Constructive, through the eyes of their borrowers. This stability is key. They love being able to set an expectation for turn times, and then being able to exceed the expectation by closing quicker than what the original set goal was. Our clients vocalize regularly how smooth our process is and how easy it is to work through challenging situations and loans with our entire team. Our clients are always complimentary of our ability to handle difficult scenarios. Our ingenuity and creativity in constantly working to solve problems gives our clients the confidence to keep sending us more business, which in turn helps them continue to grow their business. Alex, you get the final word. Alex Offutt // At Constructive Capital, our highest focus has and always will be on our clients. To that end, we are regularly engaging with our clients for feedback, both positive and negative, to continuously enhance our overall product and client experience. Stability, transparency, efficiency and execution are not just words for us, but rather are

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Private Real Estate Developers Build Communities

‘Here Comes the Neighborhood’ By Matt Rodak Since I founded the business that is now Upright, formerly Fund That Flip and FlipperForce, I have been beating the drum for the entrepreneurial residential real estate developer. I have long been convinced that local, private real estate developers play a vital role not just in our economy, but in the life of our nation and its neighborhoods. We recently published research that shows definitively how the work of individual developers not only has a positive impact on the local economy, but creates a host of social benefits, as well. The ‘Here Comes the Neighborhood’ report draws on multiple authoritative sources, as well as our own original research, The report paints a comprehensive picture of the positive impact that our active investors and others like them have, every time they build or rehab a property. We want everyone to recognize the vital role of private developers, so we have made the report available to download for free from upright.us/neighborhood. I can summarize the main conclusions in three points:  »         Communities and neighborhoods benefit economically from redevelopments, in both the short and long term.  »         There are many less tangible, but no less real, social benefits that in turn contribute to stronger community-building.  »         Private real estate developers play a vital part in solving our nation’s chronic housing shortage. The Economic Benefits of Neighborhood Developments Study after study bears out our lived experience — that new developments increase the value of comparable neighboring properties, thus benefiting the whole community. Our analysis across multiple zip codes where new developments or rehabs have taken place show an increase in the value of neighboring residential properties of between 4.8%-13.0%, outpacing their local markets. But that’s not all. Rehabbing properties and building new ones creates jobs, and not just the obvious construction jobs. Small businesses like shops and restaurants are more likely to locate themselves on attractive streets, without vacant lots or dilapidated properties as their neighbors. The economic benefits of this continue to be felt long after the developer has moved on to their next project. Our team conducted some analysis of the economic value our investors generated in 2022: $800M of income last year, plus an estimated $40M of income annually on an ongoing basis. On top of that, we created 8,500 jobs, with $486M in salaries, wages, and tax revenue. And that’s just our company. Versions of this happen across our industry. ‘The Mister Rogers Effect’ The positive economic impact of private real estate developers is beyond dispute. I have long believed that the effects of new developments go way beyond dollars and cents. While economic data are easy to come by, less attention is paid to the effect of the built environment on factors such as physical and mental health. We have uncovered multiple pieces of research that show the negative effects of living in a neighborhood with vacant lots and/or rundown properties. Vacant, rundown properties may lead to an increase in crime, are major fire hazards, and can be shown to lead to anxiety among those who live nearby. Transforming those eyesore or unsafe sites into attractive homes not only enhances the visual amenity of the neighborhood, but academic research suggests it also contributes to an improvement to the well-being of local residents. People in neighborhoods that have benefited from the redevelopment of housing are happier, safer, and able to enjoy better physical and mental health. We call this ‘The Mister Rogers Effect’, after the children’s television presenter who championed neighborliness. “There goes the neighborhood” is a typical response to negative developments, be that the shuttering of a local business, the boarding up of vacant buildings, or the building of an unsympathetic or incongruous property nearby. But it seems the opposite is actually the case. The development of attractive new properties, or the ‘saving’ of derelict or rundown properties through sensitive redevelopment, can contribute to the creation of a happier, healthier neighborhood. All the evidence suggests that every time a developer takes on and improves a property, they are contributing to ‘a beautiful day in the neighborhood’.  That is something we can all feel good about. But it is not even the most important contribution of private developers. Fighting to Meet the Housing Demand There is a well-documented housing shortage in this country of between 3.8M and 6.8M homes, depending on how you calculate it. But whichever formula you use, there is a huge gulf between demand and supply, pushing up house prices and locking many would-be homeowners out of the market. Our ‘Here Comes the Neighborhood’ report explores the many reasons for this situation. I am less concerned with how we got here than I am with what can be done about it. And this is where I once again see a vital role for private real estate developers. Much of the home-building in the US is undertaken by a small number of publicly traded companies. In 2022 the Top 10 builders accounted for 43.2% of new single-family home closings. But that still means around half of all single-family home closings are undertaken by people like our investors. Private real estate developers rehabbed around 400,000 residential properties last year, not counting new-builds. That’s huge. But here’s the thing: They would like to build even more. Our original research shows that what is holding back private real estate developers is not availability of suitable properties or land, but other factors like access to labor and materials and, crucially, access to funding. That is one area we can do something about, by making the case for more accredited investors to see the value of real estate investment and connecting them with active investors through the Upright platform. When we talk about ‘value’ in real estate, we are usually referring to monetary value. We are, after all, primarily concerned with maximizing returns for our investors. But our research prompts me to think about value more broadly: About the value of putting more roofs over

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Diving Deep into Real Estate Market Data

Daren Blomquist is the VP of Market Economics at Auction.com. His work is focused on gathering and analyzing data to help real estate investors find the best investments that will help them succeed in scaling their businesses and growing their portfolios. Listen to this episode to learn more about Daren’s insights on today’s market and why you should always be looking at the data before you invest! Quotables “We’re still at the point where foreclosures are about half of what they were pre-pandemic, which already was, basically at a 20-year low.” “People who are in default are just going in and out of default and staying in that seriously delinquent bucket. It’s just taking them longer to move down the drain.” “The foreclosure sale is the last opportunity for that homeowner to protect their equity. If it goes back to the bank, then the bank gets all the equity.” Links Website: RCN Capital https://www.rcncapital.com/podcast Website: REI INK https://rei-ink.com/

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Navigating Growth, Family and Consistency from the CEO’s Chair

Alex Gerhart is the CEO and President of Lifetime Quality Roofing, a national-level commercial roofing contractor, specializing in insurance restoration. He has built his company from the ground up to where it is today and he is with us to share the experience – the good, the bad, and everything in between. Listen now to learn more about Alex, how he built his business, and how he learned to run a successful company without compromising time with his family! Quotables “The value your children put on you is not in dollars, but the amount of time you’re spending with them and the quality of that time.” “It’s extremely important that you realize that you can always make money, but you can never get those memories and time back with your kids.” “You just have to realize that every person you bring in is not a cost, it’s an investment into making your company better, being able to be bigger.” Links Instagram: Alex Gerhart https://www.instagram.com/alexcharles… Website: RCN Capital https://www.rcncapital.com/podcast Website: REI INK https://rei-ink.com/

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HOME AFFORDABILITY GETS EVEN TOUGHER ACROSS U.S. DURING Q3

Major Home-Ownership Expenses Consume 35 Percent of Average Wage Nationwide, Reaching Another High Over the Past Decade; Historic Affordability Drops to New Low ATTOM, a leading curator of land, property, and real estate data, released its third-quarter 2023 U.S. Home Affordability Report showing that median-priced single-family homes and condos are less affordable in the third quarter of 2023 compared to historical averages in 99 percent of counties around the nation with enough data to analyze. The latest trend continues a two-year pattern of home ownership getting more and more difficult for average U.S. wage earners. The report shows that affordability has worsened across the nation amid a third-quarter increase in home prices and home-mortgage rates that has combined to help push the typical portion of average wages nationwide required for major home-ownership expenses up to 35 percent. The latest number is considered unaffordable by common lending standards, which call for a 28 percent debt-to-income ratio. It marks the highest level since 2007 and stands well above the 21 percent figure from early in 2021, right before home-mortgage rates began shooting up from historic lows. Home ownership keeps getting tougher for buyers as average 30-year home-mortgage rates in the U.S. have risen above 7 percent, from under 3 percent in 2021, and home prices have increased again in the third quarter of this year. The nationwide median price of single-family homes and condos is up 2 percent from the second quarter, to a new record of $351,250. Typical values around the country have gone up for two straight quarters, from a fallback that lasted from the middle of 2022 into early 2023 and threatened to end the extended boom that has buoyed the U.S. housing market for 11 years running. Those latest price and interest rate hikes, along with other forces, continue to push the typical cost of major ownership expenses up far faster than wages, resulting in declining home affordability. “The dynamics influencing the U.S. housing market appear to continuously work against everyday Americans, potentially to the point where they could start to have a significant impact on home prices,” said Rob Barber, CEO for ATTOM. “We clearly aren’t there yet, as the market keeps going up and the slowdown we saw last year looks more and more like a temporary lull. But with basic homeownership now soaking up more than a third of average pay, the stage is set for some potential buyers to be priced out, which would reduce demand and the upward pressure on prices. We will see how this shakes out as the peak 2023 buying season winds down.” Despite the ongoing path of affordability going against buyers, the forces creating that scenario remain in flux, which could push the trend up or down in the coming months. Home values are up, but at a typically modest third-quarter pace, and mortgage rates have started to settle down. At the same time, though, the stock market has fallen back in the past couple of months after a year of gains, and inflation has ticked upward after a year of declines. Those shifting sands both help and hurt the buying power of house hunters, which could send affordability numbers in either direction. The report determined affordability for average wage earners by calculating the amount of income needed to meet major monthly home ownership expenses — including mortgage payments, property taxes and insurance — on a median-priced single-family home, assuming a 20 percent down payment and a 28 percent maximum “front-end” debt-to-income ratio. That required income was then compared to annualized average weekly wage data from the Bureau of Labor Statistics. Compared to historical levels, median home prices in 574 of the 578 counties analyzed in the third quarter of 2023 are less affordable than in the past. That is up from 568 of the same group of counties in the second quarter of 2023 and 552 in the third quarter of 2022. It remains more than double the number that was less affordable historically two years ago. Meanwhile, major home-ownership expenses on typical homes are considered unaffordable to average local wage earners during the third quarter of 2023 in 457, or more than three-quarters, of the 578 counties in the report, based on the 28 percent guideline. Counties with the largest populations that are unaffordable in the third quarter are Los Angeles County, CA; Cook County (Chicago), IL; Maricopa County (Phoenix), AZ; San Diego County, CA, and Orange County, CA (outside Los Angeles). The most populous of the 121 counties where major expenses on median-priced homes are still affordable for average local workers in the third quarter of 2023 are Harris County (Houston), TX; Wayne County (Detroit), MI; Philadelphia County, PA: Cuyahoga County (Cleveland), OH; and Allegheny County (Pittsburgh), PA. View Q3 2023 U.S. Home Affordability Heat Map Home prices increase again nationwide, up in two-thirds of local markets After dropping or staying about the same from mid-2022 to early-2023, the national median home price has increased for the second quarter in a row, to $351,250 in the third quarter of 2023. The latest price is up 2.1 percent from $344,000 in the second quarter of 2023 and 6.5 percent from $329,813 in the third quarter of last year. Data was analyzed for counties with a population of at least 100,000 and at least 50 single-family home and condo sales in the third quarter of 2023. Among the 47 counties in the report with a population of at least 1 million, the biggest year-over-year increases in median prices during the third quarter of 2023 are in Fulton County (Atlanta), GA (up 23 percent); St. Louis County, MO (up 14 percent); Miami-Dade County, FL (up 11 percent); Orange County, CA (outside Los Angeles) (up 10 percent) and Palm Beach County (West Palm Beach), FL (up 10 percent). Counties with a population of at least 1 million where median prices remain down the most from the third quarter of 2022 to the same period this year are Travis County (Austin),

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The Man, The Myth, The King of Data

Rick Sharga is the founder and CEO of CJ Patrick Company, a market intelligence firm providing industry insights, forecasts, and analysis to real estate companies. Rick has years of experience in the real estate and mortgage industries and he is with us on the show to talk about what we can expect from the market in the last few months of the year. Listen now to learn more about what’s really happening in today’s market, what we should expect, and how we can plan for the next few months! Quotables “Look for people that need to sell their properties. There are sources where you can find all of that data and that’s where you’re going to be able to find all the assets that you need to buy.” “The millennials wanted to own homes at the same rate that Gen X did, the same rate as the boomers did – they just got started later.” “Don’t jump at the first opportunity that you see because there will be other opportunities but make sure that whatever opportunities you do pursue is an opportunity that pencils out for you.” Links Social Media: Rick Sharga https://twitter.com/ricksharga https://www.linkedin.com/in/ricksharga/ Website: CJ Patrick Company https://cjpatrick.com/ Website: RCN Capital https://www.rcncapital.com/podcast Website: REI INK https://rei-ink.com/

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