Next-Generation Technology Solution for Real Estate Inspections

Using a new technology solution from ServiceLink, borrowers can complete home inspections from the comfort and safety of their homes. The new mobile app, EXOS Inspect, uses a patent-pending technology featuring the latest artificial intelligence and an intuitive user interface that allows homeowners to complete secure video inspections for critical aspects of the lending and servicing process. The app is designed to guide homeowners through a step-by-step process, using any compatible smartphone or tablet, to complete a video inspection of a room and highlight home improvements in less than a minute. Geo-fencing, time-stamping and AI technology ensure data accuracy. A privacy feature identifies and screens out specific visuals, such as people, most family photographs and many religious objects.  EXOS Inspect can be used as a standalone app or incorporated into a lender’s existing digital consumer experience. In addition to releasing EXOS Inspect, ServiceLink recently upgraded the EXOS Close solution, which now supports virtual closing options in all 50 states and the District of Columbia for refinance and home equity loans.

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Hodges Ward Elliott Arranges Sale of Luxury Hospitality Asset

Hodges Ward Elliott, a boutique real estate capital markets advisor, represented Sunstone Hotel Investors in the $80 million sale of the 622-room Renaissance Harborplace hotel.  The Renaissance Harborplace, centrally located in the heart of Baltimore, features an on-site restaurant, a fitness center and a bar and lounge in addition to other amenities, including a café and valet parking. The property also offers 21 meeting rooms with more than 27,000 square feet of conference space.

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COVID-19: A Game Changer for Multifamily

The COVID-19 pandemic ended years of healthy multifamily fundamentals. Will the industry’s pain be short-lived or the start of a new trend that is less favorable for the sector? After nearly a decade of solid growth, multifamily asking rents dropped 0.4% nationally in April and May, with twice as many metros seeing rents decline (71) as increase (35), according to a study of 107 U.S. metros by Yardi Matrix. Metros with the most rent growth since the pandemic started—led by Portland, Maine (1.7% in April and May); Mobile, Ala. (1.3%); and Memphis (1.3%)—are primarily smaller markets, many in the Southeast and Midwest. Primary and secondary metros, with concentrations of urban properties in coastal centers, felt the most impact. Asking rents fell at least 0.6% in all primary markets, with the biggest decreases in Boston (-1.5%), Los Angeles (-1.4%) and San Francisco (-1.0%). Demand has weakened, and renters are increasingly looking for more inexpensive stock. Newer luxury units with the highest rents have fared worse than more moderately priced units. Rents of luxury Lifestyle units nationally decreased by 1.2%, compared to a decline of only 0.5% for working-class Renter-by-Necessity units. New units coming online are taking longer to lease up, prompting owners of more expensive units to offer concessions or lower rents to attract tenants. Whatever pain the industry feels over the short term, however, pales in importance to the potential long-term impact. Economic growth is now negative, and the shape of the recovery remains unclear.  More important, the pandemic is spurring changes in working conditions and social trends that will impact housing demand for years to come. Rent Growth Cycle Ends Multifamily had a long run of strong performance—asking rents grew by 26% nationally between January 2015 and the first quarter of 2020—until the coronavirus hit. Since mid-March, more than 40 million Americans have lost jobs, at least temporarily, and the unemployment rate skyrocketed to 14%. The layoffs were disproportionately concentrated among hourly low-wage workers, who tend to be renters. Suddenly, property owners’ primary concerns were collecting rent payments and maintaining occupancy. Many are rolling over leases of existing tenants with no increases. Nationally, asking rents dropped 0.4% since then (all rent data cited is from Yardi Matrix). Energy-dependent Midland-Odessa, Texas (-8.6%) saw the biggest immediate decrease, but major markets were among the hardest hit. The 13 metros that experienced rent drops of 1.3% or more include San Diego (-1.8%), San Jose and Nashville (-1.7%), Boston (-1.5%), Los Angeles and Denver (-1.4%), and Austin and Seattle (-1.3%). Some metros did see rents increase in April and May, mostly smaller or tertiary markets. Of the 18 metros that saw rent growth of 0.6% or more during that time, none are among the top 20 largest metros by population and half are in the Midwest. Those metros include Omaha, Cleveland, Columbus and Toledo (0.8%), and Grand Rapids, St. Louis, Wichita and South Bend (0.6%). Reasons for the metro-level differences are varied. The initial impact occurred in large states with major travel hubs such as New York, New Jersey, California and Illinois that were the first to impose shelter-in-place orders that closed businesses. Coastal metros with high rents were affected, as property owners found it difficult to raise rents given the uncertainty about employment, calls for rent forbearance and eviction prohibitions. Some affected metros have concentrations in major industries such as energy or entertainment—Las Vegas and Houston, for example. Also disproportionately hit were some metros with a large amount of new inventory coming online, such as Nashville and Denver. Issues related to urbanization and social distancing also loom large. With offices, restaurants, entertainment venues and schools closed, and residents ordered to stay six feet from others, the social advantages that led to the growth of walkable downtowns turned into drawbacks. Many city dwellers, especially those with children, decided they preferred to quarantine with relatives or friends in the suburbs, move to vacation or second homes, or in some cases make permanent moves outside of urban centers. Asking rents are likely to drop more throughout the year as demand wanes. The economic shock from layoffs and furloughs will impact household formation, as some young adults will live with family or friends rather than rent on their own. Immigration into the United States has dropped steadily in recent years, falling 595,000 in 2019, the lowest level in 30 years and 43% less than 2016, according to the U.S. Census Bureau. Immigrants overwhelmingly rent rather than own, which cuts demand in large urban areas where they tend to migrate. Changing Work, Lifestyle Preferences The question for the industry is whether these negative trendlines are a short-term blip that recovers quickly after COVID-19 is under control or if the pandemic will create trends that are unfavorable for multifamily over the long term. One key issue is whether social distancing will reverse the decades-long trend toward urbanization. Cities have benefited from trends that include growth of knowledge-based jobs. More than 70% of jobs created in the 2010s decade were in urban areas. City centers have thrived as adults—young and old—increasingly opt for their experiential lifestyles and the ability to live near jobs and avoid long commutes from suburbs. As offices across America are now shut down or operating at partial capacity and many corporate employees are working from home, the composition of future multifamily demand depends to some extent on how workforce issues are resolved. It seems certain that office working arrangements will become more flexible, but to what degree? Will corporations find that they no longer need to congregate in high-cost metros such as New York, San Francisco and Chicago? Will they increase use of remote offices in secondary and tertiary markets? Workers who are completely remote have much more freedom to live where they want than those who must work at an office two or three days a week. Will giving employees a choice of work location create an exodus from cities? Undoubtedly, for some it will. The pandemic has given many families with children

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3 Reliable Sources of Information in an Age of Media Bias

The truth about the markets is still out there if you know where to look. Sadly, one of the most significant trends of 2020 will likely fall by the wayside for most people. It will not be discussed on the evening news, and it will not be the subject of dinner-table conversations in the average home. However, this trend has the potential to be devastating for real estate investors and real estate professionals who remain unaware of it. This potentially devastating trend is the plethora of unreliable and biased data that’s overwhelming nearly every industry sector. For a real estate investor, unreliable data is an anathema. Sadly, one of the worst things that has resulted (in large part) from the COVID-19 pandemic is that everything in our lives today is highly politicized—including our health, our basic demographic data and our approach to business. In a world where the decision to wear or not wear a mask has become a partisan statement and medical data is wielded like a weapon instead of the valuable research tool that is should be, real estate investors are hard-pressed to find market data that hasn’t been twisted and distorted. Investing wisely relies on your ability to conduct effective and accurate due diligence. Fortunately for our industry, there are a still a few familiar standbys that are extremely hard to distort. Data that does not lie is still accessible if an investor knows where to look. Let’s take a look at three of my favorite market metrics. Key Market Metrics 1)  Inventory Levels. There are many ways to interpret housing inventory levels, but the actual number of houses available is pretty hard to distort. Most investors have historically steered clear of observations that markets with limited inventory (i.e., “unhealthy” inventories) are too hot and that markets with large volumes of inventory (i.e., “soft” inventories) are too cold. After all, the key to a hot or cold market relies entirely on your investing strategy and how you source your leads. The market that is hot for a fix-and-flip investor may not necessarily be the same market that is hot for an Airbnb investor, although they certainly can be. To analyze how a market’s inventory affects you, first find out what the inventory is. Find out what types of properties are in short supply, and then apply that information to your strategy or product. For example, in the areas of Indiana that are within about a 90-minute radius of Chicago, there is a serious shortage of single-family rental properties. In fact, these communities are experiencing huge demand for these types of properties because many people have realized that remote working is going to be an option and they no longer want to live in the close quarters of a metropolitan area. If you invest in single-family rentals or you fix-and-flip in the middle tier of affordability for housing in this type of area, then the Midwest inventory data indicates this could be a great location for you. 2)  Building Permits. In states and regions that are proving to be pandemic-insulated or somewhat pandemic-resistant, building permits are still on the rise. If you are wondering about the underlying health of a market, peek into the building permit records. In Georgia, for example, building permits are still up. It is no coincidence that this state also classified construction as an “essential service.” 3)  Days on Market. Days on market is a classic indicator that most real estate investors already use to evaluate the viability of fix-and-flip deals. After all, when you are estimating the timeline for a project, you need to know how long you should expect to hold that property once the work is complete. However, every residential real estate investor should be looking at this metric today because it provides an indication of how much demand there is for housing in general in the market. Do not just look at properties that are comparable to yours either. To get an idea of overall market health, look across the spectrum to see what other types of properties and the populations that reside in them are doing. Be a Leader Your ability to read the markets, pivot when necessary and make responsible decisions with your own capital and the capital entrusted to you is crucial to your success in 2020 and beyond. Successful real estate investors have always placed a premium on being able to do good due diligence with sound data. In this one way, at least, nothing has changed.  

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Adding Value on a Budget

Don’t overlook the smaller, lower-cost items that can add interest and value to your renovation. The purpose of all home renovations is to add value to a property—while adhering to some form of a budget. That’s even more true with investment related to renovations. Adding value within a budget plays a large role in the success of the venture. When planning a renovation of an investment property, many investors focus solely on the big-ticket items as they try to add value or cut costs. Although it’s true that cabinetry, windows, doors and so on all have an immense impact on the budget and marketability of a home, the ability to add value and savings does not have to stop with those items. Smaller details can add up and generate significant buyer attention as well as reduce costs in some instances. When planning your project, some basic considerations that can help you achieve both value and savings are knowing your materials, being open to change and thinking outside of the (BIG) box. Know Your Materials Most individuals in this industry already have a good understanding of construction materials and basic costs. Still, it is good practice to occasionally wander the aisles at the home improvement stores or scroll through some websites to see if there are any opportunities to increase quality while reducing costs. For example, in one instance, a trip to a home improvement store led to the rediscovery of faux-decora outlet wall plates. Now, for someone in new construction, they wouldn’t serve much of a purpose. For low-budget rehabs, however, they are perfect! They are essentially a full cover that completely hide the existing outlet, and they have holes for the plug prongs to pass through the plate into the existing outlet. The cover is designed to look identical to a standard decora outlet/plate. These plates cost about $2.25 each, which is 20% less than a basic decora outlet and wall plate combo. But the real savings comes with not having to pay for labor to replace the outlets. Most rehabs will be repainted, so simply having your painter reinstall these wall plates instead of the old ones reduces your labor cost on the outlets to zero. Being Open to Change Being open to change refers to the idea that every rehab does not have to have gray walls with white cabinets and white subway tile. If the demographic allows, adding a few low-budget, but interesting, design points can make your house stand out from the rest. You’ll have minimal added investment, and in some cases, actually reduce costs. A good example that supports this idea is an alternative to traditional door and window casing. Instead of using a standard 2 ¼” colonial casing, consider using 3 ½” radius edge MDF. It has a simple craftsman design but makes the trim stand out more than the colonial (especially in listing photos). It is wider than a standard casing, which hides any caulk lines from old trim that has been removed. And, it’s cheaper! The MDF can be had for about $0.63 a linear foot; the colonial casing runs $0.80 a linear foot (as priced using nondiscounted pricing from a big box website). In this case, that’s a 21% material cost reduction. Thinking Outside the Big Box Big box stores are great for convenience. You can get most of your material under one roof, and there is at least one in virtually every town. Sometimes, though, just because you can get it at a big box store does not mean you have to. Take vanity mirrors for example. An in-stock framed mirror at the big box store will cost $50 or more and is as basic as basic can get. It may take a few extra minutes out of your day, but your local home goods store will provide an entire aisle of trendy mirrors in various sizes that will single-handedly upgrade the bathroom from generic to fashionable. These mirrors start at $29, or about 40% less than the big box mirror. Again, small savings add up, and you are getting a superior finished product. Ultimately, making one minor change will not have much impact on the overall results of your project. Collectively, though, several minor changes add interest and reduce costs. And they may add just enough value to persuade buyers to choose your house over another or keep the project from going over budget.

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Navigating the Commercial Real Estate Market in the Post-Pandemic Period

Is the COVID-19 pandemic beginning to have an impact on commercial real estate? First quarter sales data from First American DataTree suggests we might already be seeing a glimpse into what’s likely to be a difficult year for commercial real estate (CRE) sales in 2020. At first glance, sales volume appears relatively stable, if uninspiring. Three sectors—apartments, industrial and hotels—actually showed modest year-over-year increases in the total dollar volume of sales, while the office and retail sectors showed fairlysignificant declines. But a closer look at the number of units sold probably offers more insights into what’s likely to be a trend for the rest of the year. Only the apartment sector was able to eke out a small increase in unit sales. The industrial, hotel and senior living sectors showed modest declines. Both the Office and Retail sectors showed a significant drop-off in the number of properties sold. How the CRE Market Has Already Changed The COVID-19 pandemic has had devastating consequences for the U.S. economy. Entire industries, mostly in the service sector, were shuttered. The implications for the CRE market were ominous, particularly for commercial properties that hosted sports and entertainment events, housed restaurants and retail stores, and supported travel and lodging. These were the types of businesses that most often closed in an attempt to “flatten the curve” and minimize the spread of the virus. For an economy where consumer spending accounts for 70% of its gross domestic product, shutting down these businesses effectively put an end to the longest period of sustained economic growth in U.S. history and sent the country into a recession. GDP dropped by 5% in the first quarter. Analysts are forecasting a drop of 25% to 42% drop in the second quarter GDP. Unemployment jumped from 50-year lows to over 15%, andnew jobless claims continue to exceed 1 million a week in July. It’s no surprise that an economic shock of this size has had an effect on every sector of the CRE market—some more than others—and each with a different outlook for the post-pandemic future. The good news is that transactions and development haven’t completely stopped, although they have slowed dramatically. The unanswered questions the industry faces are making financing new deals more difficult: When will consumers feel confident enough to spend again? How many businesses won’t survive the downturn and how many jobs will be permanently lost? And what sort of behavioral and structural changes will have an impact on the utility of commercial space in the years ahead? Until we have answers to those questions, it’s hard to predict whether the CRE market will experience the kind of crash it did in 2008. It’s not hard, however, to see some of the short-term implications from the pandemic. For example, the office sector may see the most long-term changes due to COVID-19. The segment is likely to see two countervailing forces at work. On one hand, there will be a need for more space-per-employee and modifications to entrances and points of egress to facilitate social distancing. Apparently jamming employees into crowded cubicle farms or setting up coworking facilities where workers sit shoulder-to-shoulder aren’t great ideas during a pandemic. On the other hand, it’s likely that many companies will need less office space in general, since work-from-home productivity was better than expected. Will companies move toward a more distributed workforce, with employees working from home some or all of the time, and/or offices set up in less expensive markets across the country rather than in the more expensive major metro areas? Anecdotally, these conversations are already happening in Silicon Valley. Twitter has announced a permanent work-from-home policy, and Facebook executives have discussed the benefits of having employees in other, less expensive states. The pandemic may well have already changed the size, location and the very structure of tomorrow’s offices. In the short term, the hotel sector will probably suffer most. The outlook for travel is bleak. Consumers seem unlikely to travel in large numbers until the pandemic is under control or there’s an effective vaccine available. The major brands like Marriott and Hyatt will certainly weather the storm (albeit not without some pain). But many of the limited service hotels are owned by smaller investors, and they may not have the financial wherewithal to survive the downturn. In the long run, the retail sector is likely to be the biggest casualty as we exit the pandemic. This sector was already struggling before COVID-19, with vacant suburban shopping malls and big box retailers like Macy’s, Sears and J.C. Penney Co. shuttering stores across the country. Since the pandemic hit, many other well-known brands (e.g., Brooks Brothers, Neiman Marcus, GNC, Pier 1 Imports and JCrew) have all filed for bankruptcy. The weakness of the retailers themselves, the accelerated growth of e-commerce and questions about how quickly shoppers will head back to the stores all weigh against a strong recovery. It’s very likely that the most successful resolution for the retail sector might be the repurposing of existing shopping centers into multiuse facilities. On a more positive note, the industrial sector seems poised for post-pandemic growth. As mentioned, the pandemic has fast-tracked the country’s already growing shop online habits. To accommodate this growth, we may see Amazon and other major online retailers invest heavily in warehouse and distribution hubs across the country. A distributed workforce will likely create the need for more cloud computing facilities. And it seems likely that we’ll see investment in more flex manufacturing facilities, since the inability to produce the kind of personal protective equipment needed by health care providers and first responders shined a light on that weakness in our manufacturing ecosystem. All three of these trends should drive industrial growth. The apartment sector may experience some short-term pain. Most unemployment claims were likely filed by renters, and there appears to be an accelerating trend among millennials to abandon urban apartments for suburban homes, in search of a healthier environment to raise their families. But the sector is well-positioned

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